Privacy, in plain language.

What this policy covers

This policy explains how Buy & Sell Kings handles personal information connected with this website and your communications with our stores. Our locations may be independently operated; a store is responsible for information it collects directly during an in-person transaction.

The website does not provide online appraisals, user accounts or online checkout. Appraisals, offers and selling transactions take place in person.

Information we may collect

When you browse the site, our hosting and security providers may automatically receive limited technical information such as your IP address, browser and device type, referring page, requested pages, timestamps and diagnostic data.

If you call, email or visit a store, you may choose to provide contact details and information about your item. A store may also request identification or transaction records where needed to complete a sale, meet legal requirements, prevent fraud or provide warranty service.

How information is used

Information may be used to operate and secure the website, respond to questions, provide store services, complete and document transactions, prevent fraud, honour applicable warranty obligations and improve our customer experience.

We limit collection, use and disclosure to purposes that are reasonable and appropriate for the interaction.

Cookies, maps and external services

The site may use essential browser technologies needed for security and reliable operation. Location pages embed Google Maps and the site links to Google Reviews, Instagram, Facebook, YouTube, eBay, Kijiji, MaxSold and other external services. Those providers may collect information or use cookies under their own policies when their content loads or when you follow a link.

Buy & Sell Kings does not control the privacy practices of external websites.

Sharing and service providers

We may share limited information with providers that host, protect, maintain or measure the site, only as needed for those services. We may also disclose information when required by law, to protect customers or the business, or in connection with a business reorganization.

We do not sell personal information for money.

Retention and security

Personal information is kept only as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, fraud-prevention and warranty needs. We use reasonable administrative, technical and physical safeguards, but no website or transmission method can be guaranteed completely secure.

Your privacy choices

You may ask about, access or request correction of personal information held about you, subject to applicable law. You may also withdraw consent where consent is the basis for processing, although this can affect our ability to provide a requested service.

Contact the store involved in your interaction using the details on its location page. Please do not send sensitive identification or financial information by ordinary email.

Children and policy updates

This site is intended for a general audience and is not designed to knowingly collect personal information from children. We may update this policy as our website or practices change. The date at the top shows the latest revision.